Ryan Kawailani Ozawa | Unabridged Resumé

[ Address ]

objective Continued professional development in the areas of business, marketing, networking and reputation management via information technology, web services, and new media.

education B.A., Journalism, Univ. of Hawai`i-Manoa (Summer 2001) — 3.3 cumulative GPA; Hawaiian Language as Discipline of Choice.
Mililani High School (June 1992) — Graduated Magna Cum Laude, 3.6 cumulative GPA.

skills Extensive writing experience, including newswriting, copywriting, editing, public relations, advertising, documentation and personal narrative. Immersed in web and Internet technologies, notably web services and social networks and their applications in business, marketing, issue advocacy, and reputation management; familiar with most multimedia, graphic design and publishing applications; strong administrative, leadership and interpersonal skills.

employment
history
(unabridged)
PR & Communications Manager, Hawaii Information Service (February 2007 to Present). Coordinated member and external communications, including email announcements, blog bulletins, web notices, and social media. Was also part of the project management team, a cross-departmental unit tasked with advancing company-wide initiatives. Initially served as webmaster, helping to shape the company's growing portfolio of web services.

Technology Co-Host, Hawaii Public Radio (August 2008 to Present). Co-hosted "Bytemarks Cafe," a weekly, drive-time, hour-long radio show focused on science and technology in Hawaii. Broadcast on KIPO 89.3FM at 5 p.m. on Wednesdays, the show covered technology headlines and included in-depth interviews with local leaders and innovators.

Lecturer, University of Hawaii at Manoa - School of Communications (Spring 2011 to Present). Helped with the development of a hybrid 400-level broadcast and online course, incorporating web video and social media tools as part of the student-produced Campus Connections newscast. Led a "web team" to promote and publish produced pieces as well as supplementary material online.

Organizer, Honolulu Twestival (February 2009 to March 2011). Coordinated the Honolulu franchise of the largest, international charity fundraiser driven by Twitter and social media. As part of a team of volunteer organizers, assisted in promotion, logistics, fundraising, and all other aspects of an annual event that raised over $10,000 for both global and local beneficiaries.

Organizer, Manoa Geeks (August 2007 to July 2009). Coordinated a monthly gathering of people working or interested in "Web 2.0," online entrepreneurship and startups, programming and development, and science and technology. The event provided a casual, grass-roots forum for conversation, collaboration, and networking for as many as 100 people. Initially assisted founder Aaron Dragushan in establishing and managing the group.

Information Security Officer & Web Services Manager, Hawaii National Bank (February 2003 to January 2007). Coordinated the bank's Information Security Program, including policy, compliance, risk assessment and training. Also oversaw operation and maintenance of the bank's public website and intranet, and managed the Internet Banking product and associated third-party relationships. Assisted with general information technology issues, as well as marketing and internal communication efforts.
Manager, Information Technology & Communications, Pacific Basin Economic Council - PBEC (August 1998 to January 2003). Redesigned, expanded and maintained the website of this international trade association; oversaw most publications, including a quarterly newsletter, an annual meeting summary, and assorted PR and special printed pieces; served as network administrator and all-around technology troubleshooter in the International Secretariat office in Honolulu; occasionally consulted by leaders and members on computer and Internet issues.
Subject Matter Expert, Center of Excellence in Disaster Management and Humanitarian Assistance (DMHA) (April 2001). Served as a technology and communications consultant (Department of Defense subcontractor) for a forum on disaster mitigation, held April 26-27, 2001 in Seoul, Korea. Developed and hosted website and assisted in the design of publications and collateral materials.

Communications Coordinator, Northeast Asia Forum (February 2001). Provided assistance in areas relating to the Internet, technology, and publications to this Honolulu-based consulting and programs management group, which specializes in regional conferences and specialized training. Projects ranged from website development to logo design.

Conference Chairman, JournalCon (October 1999 to October 2000). Coordinated most aspects of an inagural convention of online diarists, writers, and other creative web practitioners and professionals, which took place in Pittsburgh, Pennsylvania from October 6-8, 2000. Remained involved in planning and promoting subsequent conferences, including serving as a panelist at the 2003 event in Austin.
Webmaster and Lead Editor, Diarist.Net (June 1998 to February 2005). Established and managed a website to serve as a comprehensive resource for the growing community of netizens who publish online diaries, journals, and weblogs (pageviews in excess of 100k as of March 2001); coordinated a volunteer staff spread across several continents; handled public relations and other information requests (including several media interviews); moderated an active mailing list as well as a quarterly peer-driven awards program.
Freelance Designer, Leahi.Net (April 1998 to present). Started a print and web design business to specifically serve the needs of nonprofit groups, community service organizations and schools. Clients included several programs and departments at the University of Hawai`i, small businesses and private individuals.
Webmaster, Executive MBA Program, University of Hawai`i (February 1998). Assembled a basic, informational website to complement a larger radio and print advertising campaign. Site was designed to match the official EMBA brochure, and completed in less than two days.
Founding Partner, University aVenue Media Group (July 1997 to January 1998). Founded an alternative, independent student newspaper serving the UH-Manoa campus with a print circulation of 5,000. Handled web site design and all internet-related activities in addition to public relations and general business administration.
Webmaster, University of Hawai`i Press (June 1997 to October 1998). Wrote or adapted promotional copy and scanned covers for new publications for online display; updated site to allow secure book purchases; and expanded site to include the press' international marketing services and guides for potential authors.
Webmaster, Academy of International Business (May 1997 to present). Redesigned and substantially expanded website for nonprofit scholarly association linking members and chapters in over 20 countries; implemented and moderated an international business mailing list; and edited and designed quarterly newsletter.
Coordinator, The Hawai`i NewsList (May 1995 to present). Established the NewsList to carry "Ka `Upena Kukui," Hawaii's first daily internet newspaper. Added other publications and coordinated volunteer authors to distribute the features to over 3,000 readers. The service was featured in Honolulu magazine in October 1996; presently operating as HawaiiNews.com.
Editor-in-Chief, Ka Leo O Hawai`i, University of Hawai`i-Manoa (May 1995 to May 1997). Managed day-to-day affairs and advanced long-term goals of the newspaper (circulation 24,000), regularly working with students, a diverse student staff of 30-50, the overseeing Board of Publications, and the university administration. Coordinated office affairs, tracked payroll and interviewed applicants. Also received and responded to questions, comments and complaints from students and the public.
Editor-in-Chief, Ke Kalahea, University of Hawai`i-Hilo (Fall 1994 to Spring 1995). In addition to administrative and editing duties, also handled the layout of the weekly publication. Increased circulation and implemented a substantial redesign; established the newspaper's first set of editorial policies, production procedures, and graphic templates. Also phased out wire and syndicated copy sources in favor of student-written material.
Computer Assistant, The Learning Center, University of Hawai`i-Hilo (Spring 1994). Set up new computer workstations, helped students use various programs, proctored placement tests, checked-in visitors and shut down the Center after evening shifts. Also redesigned most intra-office forms and signs, and handled some Center correspondence (public relations).
Editor, Student Handbook, University of Hawai`i-Manoa (Summer 1993). Updated design and content of the handbook on an abbreviated (two month) production schedule. Verified phone numbers and addresses for all campus offices and programs, and coordinated artists and photographers. Edition was the transition handbook for offices in the new Student Services Building.
Student Aide II, Computer Services Division, Board of Water Supply (Summer 1993). Full-time summer position researching microfiche and paper records to update computer files. Mapped and plotted street and property lines in the state Geographic Information Server (GIS). Also did some programming (COBOL) and field-work.
Associate News Editor, Ka Leo O Hawai`i, University of Hawai`i-Manoa (Fall 1993). Primarily handled daily layout of the front page, and managed assignments and story tracking. Selected best leads from press releases and other materials, and coached new writers through the news-writing process. Also wrote stories on deadline when neccessary and helped coordinate staff training and socials.
Producer, Hanauma Bay Preservation Program Video, Department of Parks and Recreation, City and County of Honolulu (August 1993). Filmed and edited a 32-minute video to accompany a department presentation for the news media, focusing on a new plan to improve the Hanauma Bay Nature Preserve.
Staff Writer/Senior Writer, Ka Leo O Hawai`i, University of Hawai`i-Manoa (Fall 1992 to Spring 1993). Wrote articles for news, features and opinion pages, including deadline and investigative pieces. Beats included ASUH, campus security, and awards/scholarships.
Student Aide, Auxiliary Services, Board of Water Supply (Summer 1992). Full-time summer position drafting maps for computer plotting, plus light clerical and inter-office errands.
Copy Editor, Trojan Times, Mililani High School (1991-'92). Edited all copy for the school newspaper, and tutored writers. Also managed computer facilities and basic layout.
Newsletter Editor, Class of 1992 Student Council, Mililani High School (1991-'92). Wrote, designed and published the weekly senior class newsletter. Also assisted with the design of the graduation programs and other class stationery.
Instructor, Education through Accelerated Science Education (EASE) Program, Mililani High School (March 1990 and Decenber 1992). Led students, teachers and community members in "Desktop Publishing Workshop I & II," a series of workshops on using Macintosh computers and PageMaker software.
Student Volunteer, Queen's Medical Center (Summer 1991). Worked in both intensive care unit and the Vice President's office. Patient transfers, front desk, mail and package delivery, errands and heavy clerical.

citations &
engagements
Panelist, Pacific Building Trade Expo (October 2011). "Cloud Computing."

Panelist, Inman Agent Reboot (August 2011). "Online Reputation."

Co-Presenter, Smart Business Hawaii (August 2011). "Social Media & Technology for Business."

Panelist, HMAUS Springfest (April 2011). "The Future of Mobile."

Guest Speaker, UH School of Communications (April 2011, recurring). "Media Ethics."

Co-Presenter, Prudential (March 2011). "Social Media for Realtors."

Consultant, Hawaii State Department of Health (August 2010). "Web 2.0 & Social Network Strategic Roadmap."

Co-Presenter, HMAUS Mactoberfest (October 2010). "Social Media 201."

Moderator, Farmers Insurance Hawaii (June 2010). "Community Engagement on the Web."

Commentator, KITV This Morning (October 2004 through May 2010). "LOST" on ABC.

Co-Presenter, Delta Kappa Gamma (April 2010). "Social Media 101."

Panelist, Hawaii Statehood Conference (August 2010). "Media in Hawaii - The Next 50 Years"

Guest Speaker, Hawaii Pacific University (March 2010, recurring). "Media Convergence."

Co-Presenter, High Tech Development Corporation (February 2009). "eCommerce & Social Media Workshop."

Panelist, State of the Web (March 2009). "Social Networking Comes of Age."

Panelist, Chamber of Commerce of Hawaii (November 2008). "Build Relationships and Thrive in the Economic Storm."

Speaker, Podcamp + WordCamp Hawaii (October 2008). "Making Personal Connections."

Moderator, HMAUS Mactoberfest (October 2008). "Hawaii Geek Talk."

Presenter, TechSpotting – Hawaiian Telecom (September 2006). "From Proclamation to Conversation."

Panelist, International Association of Business Communicators – Hawaii Chapter (June 2005). "Technology Communications."

Panelist, Online Social Networking Conference (February 2005). "Social Networking Hawaiian Style."

Panelist, Hawaii Community-Media Council (November 2004). "Technology and Digital Journalism."

Panelist, Bamboo Ridge Writers Institute (October 2001). "Technology and Local Literature."

First Place, Carol Burnett Fund for Responsible Journalism (Fall 1999).

Na Kama`aina, Honolulu Magazine (October 1996). "Hawai`i NewsList."

Best Newcomer, UH Board of Publications/Hawaii Newspaper Agency Awards (1992-'93).

personal I am a long-time advocate of citizen journalism, independent media making, and personal publishing. I am also passionate about the power and potential of online communities. Perhaps most of all, I am a child of and believer in Hawaii, and devote much of my time to fostering and promoting the local technology scene. I am married with three children, and enjoy reading, writing, biking, hiking, and napping.

references Available upon request.

Originally posted online on 16 November 1995. Updated on 3 October 2011.


*objective*	Continued professional development in the areas of business, marketing, networking and reputation management via information technology, web services, and new media.
*education*	B.A., Journalism, Univ. of Hawai`i-Manoa (Summer 2001) — 3.3 cumulative GPA; Hawaiian Language as Discipline of Choice. Mililani High School (June 1992) — Graduated Magna Cum Laude, 3.6 cumulative GPA.
*skills*	Extensive writing experience, including newswriting, copywriting, editing, public relations, advertising, documentation and personal narrative. Immersed in web and Internet technologies, notably web services and social networks and their applications in business, marketing, issue advocacy, and reputation management; familiar with most multimedia, graphic design and publishing applications; strong administrative, leadership and interpersonal skills.
employment history (unabridged)	PR & Communications Manager, Hawaii Information Service (February 2007 to Present). Coordinated member and external communications, including email announcements, blog bulletins, web notices, and social media. Was also part of the project management team, a cross-departmental unit tasked with advancing company-wide initiatives. Initially served as webmaster, helping to shape the company's growing portfolio of web services. Technology Co-Host, Hawaii Public Radio (August 2008 to Present). Co-hosted "Bytemarks Cafe," a weekly, drive-time, hour-long radio show focused on science and technology in Hawaii. Broadcast on KIPO 89.3FM at 5 p.m. on Wednesdays, the show covered technology headlines and included in-depth interviews with local leaders and innovators. Lecturer, University of Hawaii at Manoa - School of Communications (Spring 2011 to Present). Helped with the development of a hybrid 400-level broadcast and online course, incorporating web video and social media tools as part of the student-produced Campus Connections newscast. Led a "web team" to promote and publish produced pieces as well as supplementary material online. Organizer, Honolulu Twestival (February 2009 to March 2011). Coordinated the Honolulu franchise of the largest, international charity fundraiser driven by Twitter and social media. As part of a team of volunteer organizers, assisted in promotion, logistics, fundraising, and all other aspects of an annual event that raised over $10,000 for both global and local beneficiaries. Organizer, Manoa Geeks (August 2007 to July 2009). Coordinated a monthly gathering of people working or interested in "Web 2.0," online entrepreneurship and startups, programming and development, and science and technology. The event provided a casual, grass-roots forum for conversation, collaboration, and networking for as many as 100 people. Initially assisted founder Aaron Dragushan in establishing and managing the group. Information Security Officer & Web Services Manager, Hawaii National Bank (February 2003 to January 2007). Coordinated the bank's Information Security Program, including policy, compliance, risk assessment and training. Also oversaw operation and maintenance of the bank's public website and intranet, and managed the Internet Banking product and associated third-party relationships. Assisted with general information technology issues, as well as marketing and internal communication efforts. Manager, Information Technology & Communications, Pacific Basin Economic Council - PBEC (August 1998 to January 2003). Redesigned, expanded and maintained the website of this international trade association; oversaw most publications, including a quarterly newsletter, an annual meeting summary, and assorted PR and special printed pieces; served as network administrator and all-around technology troubleshooter in the International Secretariat office in Honolulu; occasionally consulted by leaders and members on computer and Internet issues. Subject Matter Expert, Center of Excellence in Disaster Management and Humanitarian Assistance (DMHA) (April 2001). Served as a technology and communications consultant (Department of Defense subcontractor) for a forum on disaster mitigation, held April 26-27, 2001 in Seoul, Korea. Developed and hosted website and assisted in the design of publications and collateral materials. Communications Coordinator, Northeast Asia Forum (February 2001). Provided assistance in areas relating to the Internet, technology, and publications to this Honolulu-based consulting and programs management group, which specializes in regional conferences and specialized training. Projects ranged from website development to logo design. Conference Chairman, JournalCon (October 1999 to October 2000). Coordinated most aspects of an inagural convention of online diarists, writers, and other creative web practitioners and professionals, which took place in Pittsburgh, Pennsylvania from October 6-8, 2000. Remained involved in planning and promoting subsequent conferences, including serving as a panelist at the 2003 event in Austin. Webmaster and Lead Editor, Diarist.Net (June 1998 to February 2005). Established and managed a website to serve as a comprehensive resource for the growing community of netizens who publish online diaries, journals, and weblogs (pageviews in excess of 100k as of March 2001); coordinated a volunteer staff spread across several continents; handled public relations and other information requests (including several media interviews); moderated an active mailing list as well as a quarterly peer-driven awards program. Freelance Designer, Leahi.Net (April 1998 to present). Started a print and web design business to specifically serve the needs of nonprofit groups, community service organizations and schools. Clients included several programs and departments at the University of Hawai`i, small businesses and private individuals. Webmaster, Executive MBA Program, University of Hawai`i (February 1998). Assembled a basic, informational website to complement a larger radio and print advertising campaign. Site was designed to match the official EMBA brochure, and completed in less than two days. Founding Partner, University aVenue Media Group (July 1997 to January 1998). Founded an alternative, independent student newspaper serving the UH-Manoa campus with a print circulation of 5,000. Handled web site design and all internet-related activities in addition to public relations and general business administration. Webmaster, University of Hawai`i Press (June 1997 to October 1998). Wrote or adapted promotional copy and scanned covers for new publications for online display; updated site to allow secure book purchases; and expanded site to include the press' international marketing services and guides for potential authors. Webmaster, Academy of International Business (May 1997 to present). Redesigned and substantially expanded website for nonprofit scholarly association linking members and chapters in over 20 countries; implemented and moderated an international business mailing list; and edited and designed quarterly newsletter. Coordinator, The Hawai`i NewsList (May 1995 to present). Established the NewsList to carry "Ka `Upena Kukui," Hawaii's first daily internet newspaper. Added other publications and coordinated volunteer authors to distribute the features to over 3,000 readers. The service was featured in Honolulu magazine in October 1996; presently operating as HawaiiNews.com. Editor-in-Chief, Ka Leo O Hawai`i, University of Hawai`i-Manoa (May 1995 to May 1997). Managed day-to-day affairs and advanced long-term goals of the newspaper (circulation 24,000), regularly working with students, a diverse student staff of 30-50, the overseeing Board of Publications, and the university administration. Coordinated office affairs, tracked payroll and interviewed applicants. Also received and responded to questions, comments and complaints from students and the public. Editor-in-Chief, Ke Kalahea, University of Hawai`i-Hilo (Fall 1994 to Spring 1995). In addition to administrative and editing duties, also handled the layout of the weekly publication. Increased circulation and implemented a substantial redesign; established the newspaper's first set of editorial policies, production procedures, and graphic templates. Also phased out wire and syndicated copy sources in favor of student-written material. Computer Assistant, The Learning Center, University of Hawai`i-Hilo (Spring 1994). Set up new computer workstations, helped students use various programs, proctored placement tests, checked-in visitors and shut down the Center after evening shifts. Also redesigned most intra-office forms and signs, and handled some Center correspondence (public relations). Editor, Student Handbook, University of Hawai`i-Manoa (Summer 1993). Updated design and content of the handbook on an abbreviated (two month) production schedule. Verified phone numbers and addresses for all campus offices and programs, and coordinated artists and photographers. Edition was the transition handbook for offices in the new Student Services Building. Student Aide II, Computer Services Division, Board of Water Supply (Summer 1993). Full-time summer position researching microfiche and paper records to update computer files. Mapped and plotted street and property lines in the state Geographic Information Server (GIS). Also did some programming (COBOL) and field-work. Associate News Editor, Ka Leo O Hawai`i, University of Hawai`i-Manoa (Fall 1993). Primarily handled daily layout of the front page, and managed assignments and story tracking. Selected best leads from press releases and other materials, and coached new writers through the news-writing process. Also wrote stories on deadline when neccessary and helped coordinate staff training and socials. Producer, Hanauma Bay Preservation Program Video, Department of Parks and Recreation, City and County of Honolulu (August 1993). Filmed and edited a 32-minute video to accompany a department presentation for the news media, focusing on a new plan to improve the Hanauma Bay Nature Preserve. Staff Writer/Senior Writer, Ka Leo O Hawai`i, University of Hawai`i-Manoa (Fall 1992 to Spring 1993). Wrote articles for news, features and opinion pages, including deadline and investigative pieces. Beats included ASUH, campus security, and awards/scholarships. Student Aide, Auxiliary Services, Board of Water Supply (Summer 1992). Full-time summer position drafting maps for computer plotting, plus light clerical and inter-office errands. Copy Editor, Trojan Times, Mililani High School (1991-'92). Edited all copy for the school newspaper, and tutored writers. Also managed computer facilities and basic layout. Newsletter Editor, Class of 1992 Student Council, Mililani High School (1991-'92). Wrote, designed and published the weekly senior class newsletter. Also assisted with the design of the graduation programs and other class stationery. Instructor, Education through Accelerated Science Education (EASE) Program, Mililani High School (March 1990 and Decenber 1992). Led students, teachers and community members in "Desktop Publishing Workshop I & II," a series of workshops on using Macintosh computers and PageMaker software. Student Volunteer, Queen's Medical Center (Summer 1991). Worked in both intensive care unit and the Vice President's office. Patient transfers, front desk, mail and package delivery, errands and heavy clerical.
citations & engagements	Panelist, Pacific Building Trade Expo (October 2011). "Cloud Computing." Panelist, Inman Agent Reboot (August 2011). "Online Reputation." Co-Presenter, Smart Business Hawaii (August 2011). "Social Media & Technology for Business." Panelist, HMAUS Springfest (April 2011). "The Future of Mobile." Guest Speaker, UH School of Communications (April 2011, recurring). "Media Ethics." Co-Presenter, Prudential (March 2011). "Social Media for Realtors." Consultant, Hawaii State Department of Health (August 2010). "Web 2.0 & Social Network Strategic Roadmap." Co-Presenter, HMAUS Mactoberfest (October 2010). "Social Media 201." Moderator, Farmers Insurance Hawaii (June 2010). "Community Engagement on the Web." Commentator, KITV This Morning (October 2004 through May 2010). "LOST" on ABC. Co-Presenter, Delta Kappa Gamma (April 2010). "Social Media 101." Panelist, Hawaii Statehood Conference (August 2010). "Media in Hawaii - The Next 50 Years" Guest Speaker, Hawaii Pacific University (March 2010, recurring). "Media Convergence." Co-Presenter, High Tech Development Corporation (February 2009). "eCommerce & Social Media Workshop." Panelist, State of the Web (March 2009). "Social Networking Comes of Age." Panelist, Chamber of Commerce of Hawaii (November 2008). "Build Relationships and Thrive in the Economic Storm." Speaker, Podcamp + WordCamp Hawaii (October 2008). "Making Personal Connections." Moderator, HMAUS Mactoberfest (October 2008). "Hawaii Geek Talk." Presenter, TechSpotting – Hawaiian Telecom (September 2006). "From Proclamation to Conversation." Panelist, International Association of Business Communicators – Hawaii Chapter (June 2005). "Technology Communications." Panelist, Online Social Networking Conference (February 2005). "Social Networking Hawaiian Style." Panelist, Hawaii Community-Media Council (November 2004). "Technology and Digital Journalism." Panelist, Bamboo Ridge Writers Institute (October 2001). "Technology and Local Literature." First Place, Carol Burnett Fund for Responsible Journalism (Fall 1999). Na Kama`aina, Honolulu Magazine (October 1996). "Hawai`i NewsList." Best Newcomer, UH Board of Publications/Hawaii Newspaper Agency Awards (1992-'93).
*personal*	I am a long-time advocate of citizen journalism, independent media making, and personal publishing. I am also passionate about the power and potential of online communities. Perhaps most of all, I am a child of and believer in Hawaii, and devote much of my time to fostering and promoting the local technology scene. I am married with three children, and enjoy reading, writing, biking, hiking, and napping.
*references*	Available upon request.
	Originally posted online on 16 November 1995. Updated on 3 October 2011.